Miguel owns a Windows 8 laptop, upgraded to 8.1. But 'the touch screenbegan to fail sometimes, until it failed completely.'
First things first: If you haven't done so already, reboot. Yes, it's obvious, but so many people don't think about it, and it fixes so much.But it doesn't fix everything. So if the problem remains, follow the suggestions below.
I'm assuming your PC is running Windows 8 or 8.1.Have a tech question? Ask PCWorld Contributing Editor Lincoln Spector. Send your query to.Grease and dirt can confuse or block the screen's sensors, so.If you're still having problems, use Windows 8's Calibration tool.
Go to the Search Charm and type calibrate. Select Calibrate the screen for pen or touch input. If the Reset button isn't grayed out, click it. Otherwise, click Calibrate and see if the resulting program works.Still having problems? Time to try reinstalling drivers. At the Search charm, type device manager and select Device Manager. Expand the Human Interface Devices section.
I understand that the touchscreen of your new laptop does not work and will surely help you troubleshoot the issue. The technical specifications of the Dell Latitude 2100 confirm the presence of a touchscreen. So, I would suggest you to try the following methods and check if the issue persists.
Find the touchscreen; it's probably called HID-compliant touch screen. Right-click it.If the pop-up menu says 'Enable,' there's your problem.
Click it.Otherwise, select Update Driver Software.For the location, try C: for a full search of your hard drive, making sure Include subfolders is selected.If that fails, try again. But this time, select Update Driver Software, then Search automatically for updated driver software.And if that fails, right-click the touchscreen again, select Uninstall, and confirm.
This will automatically reinstall the touchscreen driver that came with the computer.Still no luck? Go to the manufacturer's website and see if there's an updated driver there.
But make sure it's for your model.It's possible that your driver is just fine, but another setting in Device Manager could be blocking your touchscreen. Back in Device Manager's Human Interface Device section, right-click USB Input Device. (If you find more than one of these, try each one.) Select Properties.
Click the Power Management tab. Uncheck Allow the computer to turn off this device to save power.That might solve your problem, but at a cost.
Your computer will use more power, shortening battery life.If none of these pan out, it's probably a hardware problem. Bring it into a shop to have it fixed.
Touchscreen not working, was fine until reset Windows 10, then tried to re-install Windows, didn't work out. There was a setting to 'make pen and touch more friendly in tablet mode', but now I can't find it. I have spent days on Dell's website tryingto download drivers, but still can't find it in Windows 10. I don't think the hardware is defective, since this happened only after I tried to reset then reinstall Windows 10, which was too confusing; having me remove the flash drive, restart, and reinstall,only leading me back to the same place, and failing to install. How would you like to repeat that a few times? In my opinion the Windows 10 installer is flawed. It has the option to install home or pro, but pro does not seem to work.
Hi,Thank you for posting your query in Microsoft Community. We understand the inconvenience caused and will assist you.To assist you better, I would like to ask what is the make and model of your computer.I suggest you to run the Hardware and Devices troubleshooter by following the steps provided below and check if it helps. Type Troubleshooting in the search box and press Enter.
Click on View All in the left navigation pane. Click on Hardware and Devices from the list and follow the on-screen prompts for troubleshooting.Hope this helps. Get back to us with the status for further assistance.
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March 2023
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